Privacy Policy
This note explains how Haldenwick Lanes handles information when you read the rates, send a lane brief, or join the short email list for Friday lane notes. The desk is at 60 Rue Marius Berliet, 69008 Lyon, France. It covers players and visitors, not payment-card numbers. We do not ask for a card on this website. A form message is stored so a host can reply with a time, a headcount, and a price.
What arrives in the form
The contact form and the email field may give us your name, email address, a phone number if you type one, the text of your note, and the time it arrived. A note might mention a lane time, a birthday headcount, a shoe size, or a request for step-free seating. Hosting tools can log browser type, device type, pages viewed, and a rough region taken from an IP address. This website does not take card payments and does not store card details. Party deposits are taken at the desk or by a separate invoice, not through the page you are reading.
Why those details exist
We use those details to answer questions about a booking and to send a short note when Friday lane times or party rates change, only if you subscribe. Technical logs help pages load and help us spot abuse. We do not build unrelated advertising profiles, and we do not sell player lists. Shoe sizes are kept only as long as the booking they belong to, then dropped from the note.
Who else sees it
We do not sell personal data. Hosting, email, or form providers may process it only to run the Haldenwick website and the desk inbox. We may disclose information if French law requires it. Phone: +33 4 78 01 21 65. Email: [email protected]. Staff who see a booking are the hosts on duty, not a marketing list.
What you can ask
You may ask for access, correction, or deletion of personal data we hold, or ask us to stop the lane-note emails. Those messages include a way to leave the list. Cookie controls are described in the Cookie Notice. We aim to answer privacy requests within a reasonable time on the days the house is open, starting from 14:00.
Reach the desk
Privacy questions can go through our Find Us page or by emailing [email protected] with the subject line “Privacy request”. Write to 60 Rue Marius Berliet, 69008 Lyon, France if you prefer paper.